All products we sell in our store are in good quality and under strict quality test before shipment. We will try our best to avoid any quality problem.

We promise warranty for the rim quality in 60 months since the shipping date from 2020(for the hub and spoke on the wheel,we follow the manufactuer's warranty policy),we will replace it free of charge if defective part was found in 2 months. You will only need to pay the shipping cost if the defects found after 2 months and within 60 months. 

This warranty is non-transferable and valid to the original purchaser of the product only.When you claim the warranty,please provide the picture of the defect rim and its serial No on the rim,we will reply within two working days.

The following improper use will not effect the warranty:

1 Crashes and accidents(another crash replacement program appliable).

2 Misuse (off-road riding, jumping, trick riding, Cyclocross, etc).

3 Modification of wheels or Improper assembly

4 Tire pressure exceeding 140psi..

5 Normal wear and tear.

6 Improper follow-up maintenance or maintenance by an unauthorized technician.

7 Installation of parts or accessories not originally intended for, or not compatible with the wheelset as sold.

8 Damage or deterioration on the surface finish or appearance which has no effect on the function.

9 Damages caused by natural disaster.

This warranty does not cover:

1 Normal wear items (bearings, skewers, spokes etc).

2 Surface finishes and cosmetic treatments (anodizing, decals, etc).

3 All other bicycle components.

4 Consequential or incidental damages (where applicable).

Warning: If you do not follow these guidelines the warranty will be not valid.

1 Use brake pads for carbon rims only. Change brake pads when wear is indicated.

2 Use high pressure rim tape for clincher wheels.

3 Clean rim surface and brake pads before you use your wheels.

4 Exceed the maximum tire inflation pressure recommended. Road: 130psi; MTB: 65psi.

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